Scatters Privacy Policy

We respect your privacy and are fully committed to protecting the personal data you share with us when you play, register, or interact with our platform. This Scatters Privacy Policy explains how we collect, use, store, and safeguard your information across our website, mobile browser experience, and the Scatters app. By creating an account or using any part of our services, you acknowledge that you have read and understood how we handle your data.

Scatters Casino is operated by WagerCraft Ltd., a company registered in Saint Lucia under registration number 2023-00635, with its registered office at 10 Manoel Street, Castries. Our merchant of record is WagerCraft Services Ltd., registered in Cyprus under HE 455954, located at Aglias Fylaxeos & Zinonos Rossidi 2, 1st Floor, 3082 Limassol, a wholly owned subsidiary of WagerCraft Ltd. We operate under a Client Provider Authorization (00974) issued by the Kahnawake Gaming Commission in May 2024, and we process all personal data in line with applicable data protection standards and licensing obligations.

Information We Collect

When you complete Scatters register steps or use our Scatters login credentials to access your account, we collect a range of personal and technical information necessary to provide our services safely and legally.

• We collect identity information such as your name, date of birth, address, and government-issued identification for verification purposes.
• We gather contact details including your email address and phone number to communicate account updates, promotions, and support responses.
• We record financial information related to each Scatters deposit and Scatters withdrawal, including payment method details and transaction history.
• We log gameplay activity, including wagers placed on Scatters slots, live dealer tables, and other titles across our library of over 10,000 games.
• We collect technical data such as IP address, device type, browser information, and login timestamps whenever you access our platform or the Scatters casino app.

Information Collected Automatically

We use cookies, tracking pixels, and similar technologies to understand how you interact with our site. This helps us improve navigation, personalise promotional offers, and detect fraudulent activity. You can manage cookie preferences through your browser settings, though disabling certain cookies may limit some site functionality.

How We Use Your Information

We use the data we collect for several legitimate business purposes connected to operating a licensed online casino.

• We verify your identity and age to ensure compliance with our licensing requirements under the Kahnawake Gaming Commission.
• We process deposits and withdrawals, apply enhanced due diligence checks above €2,000, and monitor transactions for anti-money laundering purposes.
• We personalise your experience, including tailoring offers such as a Scatters no deposit bonus, Scatters free spins, or a relevant Scatters promo code based on your activity.
• We communicate important account information, including updates to your Scatters bonus balance, wagering progress, or loyalty status within our Level Up Program and Scatters Club.
• We analyse aggregated data to improve our game selection, site performance, and the overall Scatters casino bonus structure.
• We use your information to prevent fraud, underage gambling, and unauthorised account access.

Cookies and Tracking Technologies

Our cookies help us remember your preferences, keep you securely logged in, and measure the performance of marketing campaigns. Some cookies are essential for core functions such as processing a Scatters casino bonus code or maintaining your session while browsing Scatters slots and our live casino section. Third-party cookies from analytics and advertising partners may also be used, subject to your consent where required by law.

How We Share Your Information

We do not sell your personal data. However, we may share information with trusted third parties to operate our services effectively and meet our regulatory obligations.

• We share data with payment providers such as Visa, Mastercard, Skrill, Neteller, PayPal, and cryptocurrency processors to complete your Scatters deposit or Scatters withdrawal requests.
• We share information with identity verification and anti-fraud services to confirm your eligibility to play, particularly for higher-value transactions or first-time cashouts.
• We disclose data to regulatory authorities, including the Kahnawake Gaming Commission, when legally required.
• We may share limited data with game providers such as Evolution, Pragmatic Play, NetEnt, and Play'n GO to facilitate gameplay, tournaments, and prize drops.
• We may share information with law enforcement agencies where necessary to prevent crime or comply with a legal obligation.

Data Security

We take data security seriously and apply industry-standard measures to protect your personal and financial information. Our systems use encryption protocols, secure servers, and restricted internal access controls. While we work hard to protect your data, no online platform can guarantee absolute security, and we encourage you to use strong passwords and avoid sharing your Scatters login details with anyone.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including regulatory recordkeeping obligations tied to our Kahnawake licence. Financial records, verification documents, and transaction histories may be retained for extended periods as required by anti-money laundering regulations, even after account closure.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We aim to honour these rights wherever legally applicable.

• You may request access to the personal data we hold about you.
• You may request correction of inaccurate or incomplete information.
• You may request deletion of your data, subject to our legal and regulatory retention obligations.
• You may object to certain types of processing, including marketing communications.
• You may withdraw consent for optional cookies or promotional messaging at any time.

To exercise any of these rights, you can contact our support team, and we will respond within a reasonable timeframe in accordance with applicable law.

Restricted Jurisdictions

We do not accept registrations from residents of certain countries, including the United States, United Kingdom, France, Russia, and other restricted territories listed in our Terms and Conditions, as well as Ontario, Canada. We reserve the right to refuse or terminate accounts originating from FATF-blacklisted or sanctioned regions to comply with international regulatory standards.

Children's Privacy

Our services are strictly intended for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and any account found to belong to an underage individual will be closed immediately, with funds handled in accordance with our internal policies.

International Data Transfers

As we operate across multiple markets and localisations, your data may be transferred to and processed in countries outside your country of residence. We ensure that any such transfers are conducted with appropriate safeguards in place to protect your information.

Changes to This Privacy Policy

We may update this Scatters Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page regularly. Continued use of our services after updates are published constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, or if you would like more information regarding our privacy practices, please contact our support team via email at support@scatters.com or through our LiveChat, available daily from 10:00 to 22:00 CET. We are here to help with any concerns related to your account, your Scatters withdrawal history, or our data protection practices generally.